Reference

bacansport Privacy Policy for Indonesia Accounts

bacansport keeps your account, device and wallet details tied to the services you choose, so your route from login to the lobby remains clear.

Account dataWallet recordsDevice choicesYour privacy rights
bacansport bacansport Privacy Policy for Indonesia Accounts
CONTACT YOUR WAY

Privacy Questions Along Your Account Path

A clear contact route helps you act on this Privacy Policy without searching through unrelated pages.

Account privacy request Use the support link after login to ask what account details we hold, including…
Wallet record query If a DANA, OVO, GoPay or QRIS reference looks incorrect, send the transaction reference…
Device access concern Tell us when a login session or saved browser detail does not belong to…
DATA HANDLING

Account Security From Login to Retention

We treat privacy as an account process rather than a small print link. The controls below show how this Privacy Policy applies when you move between a phone, a desktop browser and…

Phone verification

Before account access is completed, we use your phone verification detail to connect the right person with the right account and reduce confusion when you return from a mobile device.

Login security

We use account and device signals to identify unusual access patterns. If a browser session looks unfamiliar, contact support from your account path and avoid sending passwords in messages.

Cookies and sessions

Cookies can keep a selected session or preference available while you move from login to the lobby. Your browser settings provide a way to remove or restrict them.

Payment references

For DANA, QRIS, bank transfer or a virtual account, we keep the reference and status needed to match an account action, rather than asking you to repeat the same query.

Record retention

We retain account, security and payment records for operational, security or legal needs described in this policy. When a record is no longer needed, our process addresses its removal.

Change requests

Ask us to correct an account detail through the support link after login. Include the affected field and your linked phone or email so we can check the request safely.

Privacy Policy Questions About bacansport

These answers address the searches we hear most often about the bacansport Privacy Policy. They explain account data, device activity, payment references and contact steps in plain English for Indonesian account holders. If your question concerns access or eligibility, the answer depends on local law and the details of your account request.

It covers account creation, phone verification, device sessions, cookies, payment references and support requests. It also explains why we retain certain records and how you can ask for a correction.

We use your phone number for the account verification step and to connect you with the correct account. If the number is wrong, contact support through the account path.

Yes. The policy explains that we record the payment rail, reference and status when you use DANA, OVO, GoPay or QRIS, so account and cashier records can be matched.

We may receive browser and device signals linked to a login session. These help us recognise account access across mobile and desktop paths and investigate an unfamiliar session.

Open the support link after login and state which field needs correction. Include your linked phone or email, but do not include a password, wallet PIN or private payment credential.

We retain records for the operational, security or legal reasons set out in the Privacy Policy. The period can depend on the record type and the requirements that apply.

Yes. Send a request through the account support path asking about your account, device or payment records. We may need to confirm account ownership before responding.